Delaware Technical Community College

Campus Location

Georgetown
Wilmington

Effective Date

202351

Prerequisites

Prerequisite: None

Course Credits and Hours

3 credit(s)

2 lecture hours/week

2 lab hours/week

Course Description

This course develops touch control of the keyboard and proper keyboarding techniques and builds basic speed and accuracy. Students use word processing software to format letters, reports, tables, memos, and related business communications.

Additional Materials

N/A

Required Text(s)

Obtain current textbook information by viewing the campus bookstore - https://www.dtcc.edu/bookstores online or visit a campus bookstore. Check your course schedule for the course number and section.

Disclaimer

N/A

Core Course Performance Objectives (CCPOs)

Prepare and modify documents suitable for distribution using computer software. (CCC 2, 6; PGC OAT 1, 2, 3, 4; GBT 1, 2, 4)
Use the keyboard to input text and numbers. (CCC 4, 6; PGC OAT 2, 3;GBT 1)
Construct business-related communication such as letters, reports, tables, and memos. (CCC 1, 4, 6; OAT PGC 1, 2, 3, 4; GBT PGC 1, 2, 4)

See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.

Measurable Performance Objectives (MPOs)

Upon completion of this course, the student will:

Prepare and modify documents suitable for distribution using computer software.
1. Illustrate proper text formatting
2. Complete typographical and spelling corrections.
3. Produce memos and letters suitable for distribution.
4. Prepare business documents that meet industry standards.
5. Demonstrate how to format personal titles and complimentary closings in business and personal-business letters.
Use the keyboard to input text and numbers.
1. Demonstrate how to keyboard by touching letter, figure, and symbol keys with acceptable techniques.
2. Manipulate parts of a keyboard such as the enter key, tab key, space bar, control (ctrl), and shift keys.
3. Construct and modify various types of tables.
Construct business-related communication such as letters, reports, tables, and memos.
1. Prepare business letters with bullets and numbered lists in block, modified-block, single-page, and multi-page formats using word processing software.
2. Prepare one-page simple reports and multi-page reports with bullets, numbered lists, enumerations, indentations, and pagination using word processing software.
3. Construct properly formatted memos.
4. Identify proofreader’s marks when proofing copy.
5. Develop personal and/or business letters, memos with lists, and letters with copy notations.
6. Rewrite keyed copy to correct errors.

Evaluation Criteria/Policies

The grade will be determined using the Delaware Tech grading system:

90-100	=	A
80-89	=	B
70-79	=	C
0-69	=	F

Students should refer to the Catalog/Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.

Final Course Grade

Calculated using the following weighted average

Evaluation Measure	Percentage of final grade
Summative: Timings, memos, letters, reports (3-5) (equally weighted)	35%
Formative: Assessments (14) (equally weighted)	30%
Formative: Objective Quizzes (3) (equally weighted)	10%
Summative: Cumulative Content Exam	25%
TOTAL	100%

Program Graduate Competencies (PGCs are the competencies every graduate will develop specific to his or her major)

OATAASOAT

Produce the documents necessary for a functioning business office.
Demonstrate accurate and efficient keyboarding skills.
Integrate office-related skills to function in a professional manner within the workplace.
Use diverse research methods and information sources to complete a variety of business documents.

BSSAASGBT

Integrate professional, ethical, and legal standards into business practice.
Employ the various theories of management and marketing in a business.
Apply the principles of human resource management to organizations.
Evaluate the actions taken to acquire and retain customers.
Measure and track financial performance of an organization.
Analyze and apply the strategic management process to organizations.

Core Curriculum Competencies (CCCs are the competencies every graduate will develop)

Apply clear and effective communication skills.
Use critical thinking to solve problems.
Collaborate to achieve a common goal.
Demonstrate professional and ethical conduct.
Use information literacy for effective vocational and/or academic research.
Apply quantitative reasoning and/or scientific inquiry to solve practical problems.

Students in Need of Accommodations Due to a Disability

We value all individuals and provide an inclusive environment that fosters equity and student success. The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. The College's policy on accommodations for persons with disabilities can be found in the College's Guide to Requesting Academic Accommodations and/or Auxiliary Aids Students may also access the Guide and contact information for Disabilities Support Counselors through the Student Resources web page under Disabilities Support Services, or visit the campus Advising Center.

Minimum Technology Requirements

Minimum technology requirements for all distance education type courses.

OAT 121 Keyboarding

Credits

Prerequisite

Course Number and Title: