LOM 270 LOM Process Design

This course emphasizes the application of tools for characterizing, analyzing, and optimizing business processes in logistics and operations as a means to improve productivity, profitability, and customer fulfillment. Students learn how effective business process design can provide a competitive advantage to a business and its supply chain partners. The course culminates in a business process improvement capstone project in which students apply the tools learned in the lab to a real business problem or opportunity.